We’re sorry you’re having an issue – thank you so much for taking the time to let us know so we can fix it. Please use the form below. If you do not get a response of some kind within 1 week, please email [email protected] to check that we received your issue and are working on it.
We’re so happy to finally launch our newly designed site to give you an even better experience.
If you are one of our existing members, don’t worry, your account is still there and your membership is all intact, you’ll just need to reset your password.
This is necessary for security reasons. If you have any problems, use the “Report a Bug” button to let us know and we’ll fix it as soon as we can!
I Canceled my “Streaming Membership – Non-Recurring 30-Day” the same day I purchased it because the site wouldn’t play any of the videos. My access to the paid videos was taken away but it has been 20 days and I’ve been refunded, I would assume I would get a refund for canceling as I no longer had access to the product I paid for.
I meant I HAVEN’T been refunded